Chapter 3: Practical Tools for Working with AI
IN THIS LESSON
Objective: Teach participants how to get better results from AI tools using structured inputs and integration strategies.
Content Highlights:
Prompt design: structure, tone, clarity, iteration
Using AI for writing, analysis, automation, and support
Integrating AI tools into business workflows (e.g., email, CRM, analytics)
Guardrails: hallucinations, reliability, and fact-checking
Tools/Activities:
Prompt Engineering Worksheet
Small group task: Design and test a prompt for your sector
AI Workflow Map Template
