Chapter 2: AI in Business and Public Sector Applications
IN THIS LESSON
Objective: Help participants understand how AI is applied across different sectors and the value it delivers.
Content Highlights:
Public sector: policy automation, fraud detection, service personalization
Private sector: marketing, logistics, HR, and customer service
Indigenous government: language preservation, land management, procurement
Key AI use case formats: prediction, classification, recommendation
Tools/Activities:
AI Use Case Matrix (Template)
Guided breakout: Apply AI use cases to participant's own sector
Group debrief: Barriers and accelerators in real-world adoption