IN THIS LESSON

Learning Objectives:

  • Understand the role of intelligence analysis in modern organizations

  • Recognize the challenges of decision-making in complex environments

  • Learn the differences between data, information, and intelligence

Content Summary:

  • The nature of complexity, volatility, and ambiguity in today’s environments (e.g., public policy, business, security)

  • Common cognitive pitfalls in decision-making

  • Intelligence as sensemaking: turning information into foresight

  • Strategic vs. tactical intelligence

Learning Opportunities:

  • Watch a video case study on a failed decision due to poor analysis

  • Interactive quiz: Is it data, information, or intelligence?

  • Guided reflection: What is the cost of poor intelligence in your sector?